1. Eligibility for Refund

You may be eligible for a refund if:

You received a damaged or defective product
You received the wrong product
The product does not match the description on our website

To be eligible, you must notify us within [3–7 days] of receiving the product.


2. Non-Refundable Items

Refunds will not be applicable in the following cases:

Change of mind after purchase
Products damaged due to misuse or improper handling
Products returned without original packaging or proof of purchase


3. Return Process

To request a return or refund:

Contact us via email or phone
Provide your order details and reason for return
Share images (if the product is damaged or incorrect)
Wait for approval from our support team

Once approved, you will be guided through the return process.


4. Refund Process

After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund
If approved, the refund will be processed within [5–10 business days]
The amount will be credited to your original payment method


5. Shipping Costs

Shipping charges are non-refundable
Customers may need to bear return shipping costs unless the error is from our side


6. Cancellation Policy

Orders can be cancelled within [24 hours] of placing the order
Once the order is processed or shipped, cancellation may not be possible